Over two years ago we hired Coast to Coast to build a new customized pool for us. Cheryl Caruthers was our sale design representative. She did a great job of designing a one of a kind pool that fit our exact needs. The pool was completed on time without a hitch. We decided to use Coast to Coast for their weekly pool service because their price was reasonable and we knew that it was always possible that warranty service could become necessary. As it turned out we were very glad with this decision. After about a year the display on our Pentair pump failed. Our weekly pool service man discovered this and a Pentair rep came to our home and replaced the module at no charge. When a second issue came up a short time later with the Pebble Tec surface, that was installed by a sub contractor, the owner Coast to Coast and a factory representative from Pebble Tec examined the discoloration and they authorized the affected portion to be replaced at no cost to us. Jayne, who is the general manager, was polite and helpful in getting all the details resolved and now our pool is the same as new again! You could not do better with any other pool company in Sarasota!
Coast to Coast built our pool 12 years ago and they provide an excellent service since. Jayne and her team are highly reliable, they take care of all our requests, respond immediately and never leave us alone with our pool. Thank you.
Jorg and Lilli
Pool design simplified through flawless customer service. They were even kind enough to stay open a bit later so that we could complete our design appointment without interfering with our work hours.
Quality workmanship, good scheduling, and great customer service!
Coast to Coast pools has constructed two pools for my family. Both pools exceeded our expectations, very easy to work with and were always available to us. I would recommend them to anyone and I will use them again if we are to build a third.
Kathy and everyone at Coast to Coast are very responsive. The technicians are skilled and follow up. They care about what they built. I appreciate their patience with me as I am a new pool owner for the first time and probably ask a lot of questions. But when there have been a couple issues the follow up is always there. You can count on this business.
Upon walking by my patio door, I noticed the pool pump was not on. Not sure whether I should call an electrician, a plumber or the pool company, I finally decided to call Coast to Coast as they had built my pool in 2015. So glad I did! Upon answering the phone, a friendly, enthusiastic voice listened to my challenge and readily offered to send someone to check it out. Their guy came out the same day, diagnosed the issue then stated they would return by Monday with the solution. Today is Monday and the gentleman just left after replacing a part. The pump is once again operational and cleaning my pool! Their service, promptness and knowledge have proven reassurance that Coast to Coast pools stands by their work even 2 years later after the sale! In our crazy world here in Florida, I appreciate the professionalism and can recommend them for not only building but also for maintenance afterwards!
Julia Arrington Whitlock
Coast to Coast Pools built our pool after we closed on our new home in Jan 2017. We contracted with them in February, 2017 and the pool was 100% complete in early May, 2017. The entire process was handled in a professional and competent fashion and earlier than promised. More importantly the Coast to Coast employees and their sub contractors understood the importance of quality work and were very friendly and helpful. After completion, a few minor issues were noted but were taken care of immediately. They pride themselves on quality customer service. We love our pool and thank Coast to Coast for a job well done. If you need a pool built, we highly recommend these folks
My husband and I decided to go with Coast to Coast Pools for our very first pool building adventure. They did an amazing job building our pool. We chose to build a rectangular shaped pool (with a waterfall) to get the most out of our pool experience